Six Elements that Guide...How We Do It
Six Elements that Guide...How We Do It
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Keeping our costs low, we focus on fixed pricing, not hourly charges
Keeping our costs low, we focus on fixed pricing, not hourly charges
With our low overhead costs, outsourcing doesn’t mean you will have to sell at a higher price or reduce your profit margins by choosing to use our outsourced services. Even with sorting and inspection operations, there will never be any hidden management or other fees. We focus on finding a fixed price for the processes, so you know upfront what the costs will be.
With our low overhead costs, outsourcing doesn’t mean you will have to sell at a higher price or reduce your profit margins by choosing to use our outsourced services. Even with sorting and inspection operations, there will never be any hidden management or other fees. We focus on finding a fixed price for the processes, so you know upfront what the costs will be.
Flexible capacity so we are ready to deliver when our customers need us
Flexible capacity so we are ready to deliver when our customers need us
We build relationships with companies, so with a flexible, trained, experienced workforce we can ensure that we have the capacity to give each of our customers the highest priority and customized services to help them grow. We understand that production doesn’t always run as smoothly as it should, so we maintain the ability to respond to demand fluctuations to help you minimize any impact on your customer service levels.
We build relationships with companies, so with a flexible, trained, experienced workforce we can ensure that we have the capacity to give each of our customers the highest priority and customized services to help them grow. We understand that production doesn’t always run as smoothly as it should, so we maintain the ability to respond to demand fluctuations to help you minimize any impact on your customer service levels.
An experienced, trained and dedicated team that makes it all happen
An experienced, trained and dedicated team that makes it all happen
We have simple policies and procedures in place that have stood the test of time, but none of that matters without the people that make it all happen. Our team is headed by individuals who each have experience assembling millions of parts and inspecting tens of millions of them. We don't use temporary help and instead have found a team of full- and part-time conscientious, detail oriented people, who focus well on repetitive tasks and take pride in a job well done.
We have simple policies and procedures in place that have stood the test of time, but none of that matters without the people that make it all happen. Our team is headed by individuals who each have experience assembling millions of parts and inspecting tens of millions of them. We don't use temporary help and instead have found a team of full- and part-time conscientious, detail oriented people, who focus well on repetitive tasks and take pride in a job well done.
Single point of contact for all customer communication
Single point of contact for all customer communication
Having to deal with several different people can complicate and delay communications. That is why we have a single point of contact for every customer to provide prompt responses. They are involved in every phase of our service delivery system and intimately familiar with everything we do for the customers they serve. Beginning with initial communication and preparing quotes, to being actively involved with the processing of orders in our care and finally to all the after delivery services. A dedicated person, knowledgeable with each customer's unique situation, can help minimize the risk of miscommunication that rises as more people get involved.
Having to deal with several different people can complicate and delay communications. That is why we have a single point of contact for every customer to provide prompt responses. They are involved in every phase of our service delivery system and intimately familiar with everything we do for the customers they serve. Beginning with initial communication and preparing quotes, to being actively involved with the processing of orders in our care and finally to all the after delivery services. A dedicated person, knowledgeable with each customer's unique situation, can help minimize the risk of miscommunication that rises as more people get involved.
One Quality Control Document for each process
One Quality Control Document for each process
In order to make sure that no important details are lost in communication and are clearly understood and agreed upon, we have one central Quality Control document for each process. This includes such items as product and packaging requirements, quality standards and defect classifications, with the goal being objectivity and the elimination of any subjective perspective. It is approved before processing begins by us and the customer and provides our team a reference with all the specific, unique, information to process an order. Having all of the relevant information in one place helps us avoid quality issues arising from miscommunication.
In order to make sure that no important details are lost in communication and are clearly understood and agreed upon, we have one central Quality Control document for each process. This includes such items as product and packaging requirements, quality standards and defect classifications, with the goal being objectivity and the elimination of any subjective perspective. It is approved before processing begins by us and the customer and provides our team a reference with all the specific, unique, information to process an order. Having all of the relevant information in one place helps us avoid quality issues arising from miscommunication.
Online Customer Portal access to all records
Online Customer Portal access to all records
Copies of all customer approved Quality Control Documents and instructions along with up-to-date records of inspections and other relevant customer records are available for each customer in their own dedicated, secure online customer portal for on demand access wherever and whenever needed. The files will also include such items as inspection results, pictures of findings and statistics, along with running histories for each part.
Copies of all customer approved Quality Control Documents and instructions along with up-to-date records of inspections and other relevant customer records are available for each customer in their own dedicated, secure online customer portal for on demand access wherever and whenever needed. The files will also include such items as inspection results, pictures of findings and statistics, along with running histories for each part.
ISO 9001:2015 CERTIFIED SERVICES
ISO 9001:2015 CERTIFIED SERVICES
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